Roy Parry, of Wigan, had booked a £2,500 Tui holiday to Barbados to celebrate the end of his chemotherapy treatment in April. TUIhas announced that it will be closing 70 stores in Francetoday which could see nearly 600 people lose their jobs. “It is therefore imperative that we make these difficult cost decisions, look after our colleagues during such unprecedented uncertainty and also offer a modern customer service. Thursday 30 July 2020 14:47 Britain’s biggest holiday company is to close one-third of its high-street travel agencies. You can also choose to be emailed when someone replies to your comment. Which stores are closing? 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Tour operator Tui, with outlets across Norfolk, is to close almost a third of its shops, moving staff to work from home instead. Start your Independent Premium subscription today. Are you sure you want to mark this comment as inappropriate? Sales at Nordstrom were down 40%, according to the retailer's earnings. Closed on 10 April: – London Canary Wharf Cabot Square – London Canary Wharf Jubilee By: John Matarese Posted at 6:55 AM, May 27, 2020 . It allows our most engaged readers to debate the big issues, share their own experiences, discuss real-world solutions, and more. In late July, the company said it would shut 166 High Street stores in the UK and Ireland. TUI closing: Travel company to shut 166 high street stores impacting up to 900 jobs TUI HAS announced today that it will be closing 166 stores across the UK … The firm is seeking to reassure prospective customers by offering cover for passengers against coronavirus-related problems. It's hoped the restructure 'should then enable Tui … Different airlines have different rules over what you can do, but many are waiving any charges for changing to a later flight or having a voucher instead. It has been a tough period for the sector and for Tui. Please continue to respect all commenters and create constructive debates. Tui is to close 166 high street stores in the UK and the Republic of Ireland, the tour operator has announced. … You can find our Community Guidelines in full here. Due to the sheer scale of this comment community, we are not able to give each post the same level of attention, but we have preserved this area in the interests of open debate. Tui later contacted him to offer a refund which he declined, but then the credit card company asked for the money back. "If Tui had done what they should have done and refunded people at the time, people wouldn't have been in that situation. POUNDLAND is temporarily closing 100 stores due to the coronavirus crisis. After the holiday was cancelled because of the coronavirus pandemic, he said he spent hours on the phone to Tui, trying to claim a refund. However, bookings are more positive for next year as holidaymakers pland ahead in the hope of an easing of pandemic restrictions. .css-14iz86j-BoldText{font-weight:bold;}Travel company Tui has promised to clear a backlog of refunds by the end of the month following an investigation by the UK's competition authority. Andrew Flintham, the managing director of Tui UK and Ireland, said: “We want to be in the best position to provide excellent customer service, whether it’s in a high-street store, over the telephone or online. I don't buy that. Please be respectful when making a comment and adhere to our Community Guidelines. Posters have been plastered across the front of the shop saying the branch will close tomorrow. The move by Tui will cost 900 jobs, but many may be saved by redeployment. TUI is set to close 166 stores in the UK and the Republic of Ireland Credit: Alamy Around 350 shops will remain open. Travel agents TUI is closing its Falmouth store. Read about our approach to external linking. You can accept, or refuse, vouchers or a rebooking but a voucher will probably be invalid if the airline later goes bust, If you decide against going on a future flight, which is not yet cancelled, then there is no right to a refund. Tui has already closed down 70 travel agent stores in France, with job losses of nearly 600 in the European nation. The discounter, which has over 800 branches across the UK, has partly blamed a drop in footfall for the need to “hib… It has been a tough period for the sector and for Tui. Customers who received Refund Credit Notes will also be contacted to be told they are entitled to cash refund instead, which would be provided within 14 days. TUI STORE DIRECTORY. Your travel insurance is unlikely to cover you. “We have world-class travel advisers at Tui, so we hope many of them will become homeworkers and continue to offer the personalised service we know our customers value.”. Tui will close 34 stores in the next 12 months. The BBC is not responsible for the content of external sites. TUI Store Finder » TUI Store Directory. Affected agents will be re-deployed. The existing Open Comments threads will continue to exist for those who do not subscribe to Independent Premium. A new homeworking sales and service team will be created. Tui is to close nearly a third of its high street stores in the UK and the Republic of Ireland. 166 Tui stores are set to close (Picture: Getty Images) Travel giant Tui has announced it will close 166 stores across the UK and Ireland. Following the CMA investigation, Tui said it would clear outstanding refunds by 30 September. They said it was a Covid issue. Bed Bath & Beyond has announced the first 63 stores it will close by the end of the year as part of a restructuring plan brought on by Covid-19. Travel company Tui is set to shut 166 High Street stores in the UK and Ireland, affecting up to 900 jobs. Our journalists will try to respond by joining the threads when they can to create a true meeting of independent Premium. The travel giant, which has a branch on Church Street, St Helens, has not revealed which stores are closing. Tui to close 34 stores over next 12 months by Samantha Mayling Nov 7th 2019, 08:16 Tui will close 34 shops over the next 12 months, but it will re-deploy all affected agents and invest in other premises which will open in new locations. The tour operator said that a total of 583 jobs will be lost after they either sell off or … Some jobs will be protected by creation of homeworking sales and service team, Find your bookmarks in your Independent Premium section, under my profile. © 2020 BBC. Want to bookmark your favourite articles and stories to read or reference later? In late July, the company said it would shut 166 High Street stores in the UK and Ireland. .css-1hlxxic-PromoLink:link{color:inherit;}.css-1hlxxic-PromoLink:visited{color:#696969;}.css-1hlxxic-PromoLink:link,.css-1hlxxic-PromoLink:visited{-webkit-text-decoration:none;text-decoration:none;}.css-1hlxxic-PromoLink:link:hover,.css-1hlxxic-PromoLink:visited:hover,.css-1hlxxic-PromoLink:link:focus,.css-1hlxxic-PromoLink:visited:focus{color:#B80000;-webkit-text-decoration:underline;text-decoration:underline;}.css-1hlxxic-PromoLink:link::after,.css-1hlxxic-PromoLink:visited::after{content:'';position:absolute;top:0;right:0;bottom:0;left:0;z-index:2;}Tui: Holiday bookings for next summer jump 145%, Coronavirus: 'Covidiots' criticised on Tui quarantine flight, Coronavirus: Package holiday firms told to sharpen up on refunds, Top Trump ally ends silence to congratulate Biden. France replaces lockdown with evening curfew, How Covid changed our lives - in 12 charts, New Uighur cotton evidence 'game-changer' for fashion brands, Bogus reports, accidental finds - the Oxford vaccine story. Refunds for cancelled package holidays should be completed within 14 days. Are you sure you want to delete this comment? Tier 3 restrictions 'worst-case scenario' for town, 'Don't give up, the storm ends': A message of hope. New Covid strain: How worried should we be? But the scale of losses means many high streets up and down … “We believe Covid-19 has only accelerated this change in purchasing habits, with people looking to buy online or wishing to speak with travel experts from the comfort of their own home. The Competition and Markets Authority (CMA) had received thousands of complaints from customers waiting many weeks for their money back. Britain’s biggest holiday company is to close one-third of its high-street travel agencies. Store closings amid coronavirus pandemic. “Customer behaviours have already changed in recent years, with 70 per cent of all Tui UK bookings taking place online. So I wasn’t too surprised to see the TUI Group share price rise by more than 10% this morning. TUI has announced that it will be closing 70 stores in France today which could see nearly 600 people lose their jobs. If you have a package holiday cancelled by the provider, then a refund should be provided for the whole holiday within 14 days, If your flight is cancelled, you are entitled to a full refund to the original form of payment within seven days, although many airlines are struggling to meet that deadline. TUI Travel has announced plans to close 100 of its 1,100 UK agencies. Video, 'Don't give up, the storm ends': A message of hope, Mitch McConnell: Top Trump ally breaks silence to congratulate Biden, LGBT-owned kilt maker denounces kilt-clad Proud Boys, Lizzo sparks body debate with 10-day smoothie diet, Peter Nygard: Canadian fashion mogul arrested, Dresden Green Vault: Fourth suspect arrested over German diamond heist, Japan 'Twitter killer' Takahiro Shiraishi sentenced to death, Coronavirus: France replaces lockdown with evening curfew, Ghislaine Maxwell: Jeffrey Epstein associate seeks $28.5m bail deal, Barbara Kentner: Brayden Bushby found guilty in death of indigenous woman, Package holiday firms told to sharpen up on refunds. Want an ad-free experience?Subscribe to Independent Premium. .css-1xgx53b-Link{font-family:ReithSans,Helvetica,Arial,freesans,sans-serif;font-weight:700;-webkit-text-decoration:none;text-decoration:none;color:#FFFFFF;}.css-1xgx53b-Link:hover,.css-1xgx53b-Link:focus{-webkit-text-decoration:underline;text-decoration:underline;}Read about our approach to external linking. The company added, though, that it aims to redeploy all affected agents. TUI has announced that it will be closing 70 stores in France today which could see nearly 600 people lose their jobs. A spokesperson said: “We are always looking for opportunities to become more effective and efficient. Tour operator Tui is to shut 166 high street stores in the UK and the Republic of Ireland in the face of the downturn in travel caused by the coronavirus pandemic. Tui added to that. It has been reported that around 350 shops will remain following the closures. 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